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As the UK’s largest independent coal supplier — with a dedicated delivery fleet working six days a week — KG Smith & Son is committed to providing the highest standard of customer service at all times.

From initial advice to help you find the right solid fuel products for your needs, to final delivery directly to your storage shed, we’re with you every step of the way. It’s thanks to this meticulous, friendly service that we’ve received so much great feedback from our customers across the country, and on this page you can read this feedback for yourself!


Fast efficient friendly service
Graham Robinson
18:48 03 Nov 20
A really good choice of coals. They sell everything you need for your stove/fireplace. The staff are friendly and helpful too.
17:20 21 Oct 20
Excellent service and a local familly business
john doe
09:57 24 Sep 20
They had callor propane gas 6kg when no one else did also my friend buys log burner fire spares from there a good place
ste matthews
17:01 24 Aug 20
Customer Service was outstanding. They contacted me two days day before delivery to confirm delivery slot and the driver phoned on the day to confirm time. The delivery driver was very friendly and helpful. Very well run operation I shall use again.
08:10 19 Aug 20
Great service as always.
Ken Ainsworth
17:26 01 Aug 20
Staff are friendly, polite and always willing to help.
Sarah Bassey
14:01 01 Jul 20
It sells coal, all kinds and in volume!
Colin Sears
14:05 26 May 20
Brilliant service would definitely recommend thank you.
Ryan Grant
08:08 19 Mar 20
Absolutely brilliant. Keeps us warm and toastie
Sarah Lyon
21:00 11 Dec 19
There are great staff and very helpful when I have been there I will always use them
Shaun Luis
19:45 03 Dec 19
great service polite staff
Kellie Osborn
13:24 23 Oct 19
Very reasonable in price and great service
Melanie Cassidy
08:46 14 Sep 19
As a truck driver,I deliver fuel to this place,well kept yard,easy tip.freindly staff
gary jones
17:48 30 Aug 19
Friendly chaps and great service
11:52 15 Jul 19
Very friendly, helpful staff and fair pricing
Mark Lambert
13:46 11 Jan 19
Excellent company, I get all my wood and coal from them
Glenn Otto
10:54 03 Jan 19
Very helpful and knowledgeable staff. Even went just as they had closed to top up firewood and was given a couple of bags and paid in the week. For their trust, honesty, well priced and knowledge - I can't see us ever going anywhere else!
Wendy Stuart
09:49 24 Oct 18
Excellent place. Helpful staff for all you coal & gas needs.
Bridget Lewis
16:07 10 Jul 18
Good customer service..well run business
Fast n Furious
14:49 17 Jun 18
Range of coal and fuel products priced very well.Other bits of fire and stove paraphernalia such as mits and pokers for handling the hot stuff.Everything you need to keep you warm.
Michael Tyler
10:44 30 Mar 18
Great selection and a lot cheaper then petrol stations!
Paul Kightley
11:03 30 Dec 17
Helpful staff, good products sensible price. First purchase of heating paraffin from them. A+
Dan Suter
22:08 12 Nov 17



If you like what you’ve heard and are interested in ordering some house coal, firewood, smokeless fuel or any of our other products, simply contact the team at KG Smith & Son today.